Privacy Policy

Company name: Villa Sole Luna Sicily

Owner: Laszlo Albert

Email: hello@villasolelunasicily.com

Website: villasolelunasicily.com

Through our website we collect the following personal data, solely on the basis of your consent, for the purpose of processing booking inquiries and consultation requests:

Full name: For identification and personalised communication.

Email address: For contact, sending offers and follow-up.

Phone number: Optional, for scheduling consultations.

Company name: For identifying your business and preparing a relevant offer.

The legal basis for data processing is your voluntary consent (GDPR Article 6(1)(a)), which you provide by filling out and submitting the form. You may withdraw your consent at any time through any of the contact details provided below.

The personal data you provide is used exclusively for the following purposes:

Responding to contact and booking inquiries

Scheduling consultations

Preparing and sending relevant offers

Follow-up communication (only with your consent)

The data you provide is stored in a secure, encrypted CRM (customer relationship management) system. We do not sell your data to third parties. Your data is processed only through service providers who have signed data processing agreements with us:

CRM system: Data is stored on a secure client management platform for scheduling and follow-up.

Email communication: Follow-up emails are sent via a secure, GDPR-compliant platform.

We retain your personal data until the purpose of the contact is fulfilled, or until you request deletion, but for a maximum of 2 years. After the business relationship ends, we securely delete your data from our systems.

Under applicable data protection regulations, you have the following rights:

Right of access: You may request information about the data stored about you.

Right to rectification: You may request correction of inaccurate data.

Right to erasure: You may request deletion of your data (right to be forgotten).

Right to data portability: You may request your data in machine-readable format.

Right to object: You may object to the processing of your data for specific purposes.

Withdrawal of consent: You may withdraw your consent at any time, without giving reasons.

To exercise your rights, please contact us at: hello@villasolelunasicily.com. In case of a complaint, you are entitled to contact the National Authority for Data Protection and Freedom of Information (NAIH): naih.hu.

Our website uses cookies to improve the user experience and perform analytics measurements. Further information about cookie management can be found in our Cookie Policy.

Necessary cookies: The website cannot function properly without these. Legal basis: legitimate interest.

Analytics cookies: For measuring website traffic and analysing user behaviour.

Marketing cookies: For measuring the effectiveness of advertising campaigns (e.g. Meta Pixel, Google Tag).

For any questions or requests regarding data protection, please feel free to contact us:

Email: hello@villasolelunasicily.com

Website: villasolelunasicily.com